1. Wood & Steel wants you to be pleased with your purchase, and so if for any reason you are not completely satisfied, Wood & Steel will exchange your purchase within 7 days of delivery of your purchased Products. Please go through the Returns Policy available on the Website. Products purchased through the Website should be returned new, unused, in their original packaging and with the original invoice and all Product tags still attached. Returns that are damaged, soiled or altered may not be accepted by Wood & Steel and may be sent back to you.
2. All correctly returned Products will be exchanged to the original purchaser as per the purchaser request, and the amount should satisfy the earlier purchase price. Wood & Steel does not involve in the refund.
3. Wood & Steel does not involve in any exchange or refund during Sale/ promotion period.
4. Please note that our all items are assembled, Wood & Steel recommend you to double check that the product dimension will fit inside your elevator/Home before the purchase. Wood & Steel does not involve in the refund for the item that doesnt fit inside your home/elevator. In case if this happened, Wood & Steel will either exchange the item or keep credit note for the upcoming purchase.